Shipping & Returns

Return Policy - Online Orders

If you are not completely satisfied with your online purchase, you may return it and/or exchange the merchandise within 14 days of purchase for store credit only. Returns/Exchanges for online orders are accepted on merchandise that have not been used or worn and have ALL tags attached, and returned with original receipt. Returns not accepted on intimates, plush toys, or custom orders.

To get receive store credit, the order must be shipped back to Beulah's General Store 726 Main Street East Aurora NY 14052. Customers are responsible for return shipping fees.  However, if you would like to make an even-exchange and/or receive a store-credit, you have the option to  bring your online order into our storefront in East Aurora NY. Shipping fees will not be refunded. 

Return Instructions

Package up the merchandise you wish to return, including your receipt, within 14 days of purchase. Again, make sure all item(s) have not been used or worn, and have all tags attached. We ask that all returned items be sent back fully insured by USPS, UPS or FedEx, and that you obtain a tracking number for your records. Once we receive and inspect returned merchandise a store credit will be issued to your store account. We have the right to refuse any return at any time if we feel our policy has not been adhered to. 

Exchange Instructions

If you are not completely satisfied with your purchase, you may bring it into our brick and mortar location with your receipt to receive store credit or an even exchange. (as long as it is within 14 days, item(s) have not been used or worn, and all tags are attached). Under no circumstance will refunds be granted in store. 

Sale Items All sale items are final sale

Shipping We offer flat rate shipping $7.95

All items ship within 1-2 business days